Privacy Policy

Effective Date: 11 May 2026

Welcome to Jowdah ("we", "our", "us"). We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK GDPR and applicable data protection laws.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Website: https://www.jowdah.com

1. Information We Collect

We collect the following personal data:

• Full name
• Email address

We collect this information when you:

• Create an account
• Subscribe to our services
• Contact us
• Sign up for communications

2. How We Use Your Information

We use your personal data to:

• Provide access to our application
• Manage subscriptions and billing
• Communicate with you about your account
• Send service-related emails
• Send marketing or promotional emails where permitted by law
• Improve our services and customer experience

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

• Contractual necessity — to provide the services you purchase
• Legitimate interests — to operate and improve our business
• Consent — for marketing communications where required

You may withdraw your consent to marketing emails at any time.

4. Payments

Payments are securely processed through Stripe.

Subscription pricing:

• £6 per month
• Billed annually at £72 per year

We do not store your full payment card information on our servers.

You can review Stripe's privacy practices here: https://stripe.com/privacy

5. Email Communications

We use Klaviyo to send transactional and marketing emails.

Klaviyo may process your name and email address on our behalf in accordance with their privacy and data protection practices.

You can review Klaviyo's legal information here: https://www.klaviyo.com/legal

6. Data Sharing

We do not sell your personal data.

We only share your information with trusted third-party service providers necessary to operate our services, including:

• Stripe (payments)
• Klaviyo (email delivery)

These providers process data on our behalf under appropriate contractual and security obligations.

7. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, we securely delete or anonymise it.

8. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

10. International Transfers

Some of our service providers may process data outside the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact us at:

Email: dpo@bessi.io

Website: https://www.jowdah.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.